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Northend Storage

"Springfield's Most Convenient Self-Storage Facility"

About Us

Northend Storage, Springfield's trusted storage facility for over 25 years, offers convenience and security with gated access and well-lit units. Our main facility on North Grand Ave provides over 400 units, while our secondary location near the Illinois State Fairgrounds adds 80 more units. Locally-owned and committed to meeting your storage needs, Northend Storage is the area's most convenient choice. Visit us for a reliable storage solution today!

Areas Served

Sangamon County, IL | Springfield, IL

What We Offer

Our Specialties include:

Our Services include:

Testimonials

On 8/30/2025 Wendy Saltsman had this to say:
I have 3 storage units at this facility and have never had any problems with the staff or have I ever had any of my stuff damaged. Its a storage unit. There might be some issues with mice or bugs. But they do their best to get rid of them. And rain may seep under the door. That's why any valuables I might have is wrapped in bubble wrap. And I have plastic tubs in case of water leakage and I also have pallets. You can't expect them to make sure your property is protected. Its your property. I had a sofa in my unit and had it wrapped in plastic for 2 years. Just recently pulled it out in great shape. Wasn't wet or damaged. Still in great shape. Its your responsibility to make sure your property is properly wrapped. You can't just throw it in the unit. I think the people that work there are friendly and professional. And the people who work in the office can only do what the owners let them do. They don't make the rules. They just have to follow them. I like this storage facility and will continue to be a cutomer.

On 4/18/2025 S had this to say:
A lot cheaper then uhaul

On 3/23/2025 Jordan Sanchez had this to say:
Dyann was so amazing and had great customer service! Can’t wait to come back and rent from her.

On 3/23/2025 Jordan Duran had this to say:
Came in to see about renting a storage unit, spoke to a person named Dyann. She was such a sweet person, and awesome customer service. She was able to answer all our questions. We’ll for sure be back to rent from her. Thank you! Testimonial written by Jordan Duran on this site.

On 3/6/2025 Dakota had this to say:
Great storage unit! Never had any issues. Tom is always very friendly when I come in or call in my payment. Would recommend! Great service!

Contact Us

Northend Storage
1907 N Grand Ave E Springfield, IL 62702
Phone: (217) 544-4521
Email: NorthEndStorage@att.net

Our North Grand Ave Location is Open 6AM to 11PM Everyday
Our 15th St. Location is open 24/7
Office Hours are from 12PM to 4PM MON-SAT

Where To Find Us

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Payment Types Accepted

Cash, Personal Checks, MasterCard, Visa, Discover, American Express

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 12:00 PM - 4:00 PM North Grand Access: 6am-11pm 15th Street Access: 24/7
Tuesday: 12:00 PM - 4:00 PM North Grand Access: 6am-11pm 15th Street Access: 24/7
Wednesday: 12:00 PM - 4:00 PM North Grand Access: 6am-11pm 15th Street Access: 24/7
Thursday: 12:00 PM - 4:00 PM North Grand Access: 6am-11pm 15th Street Access: 24/7
Friday: 12:00 PM - 4:00 PM North Grand Access: 6am-11pm 15th Street Access: 24/7
Saturday: 8:30 AM - 12:30 PM North Grand Access: 6am-11pm 15th Street Access: 24/7

FAQ

Facility Locations
North Grand Avenue Location:
•Gated with pin-code access
•Access hours: 6AM – 11PM
•Vehicle-triggered exit via ground sensor
•Rep on site 6 days a week from 12PM to 4PM

15th Street Satellite Site:
•Gated with pin-code access
•Access hours: 24/7
•Offers additional units
•Equipped with fence, lighting, and security cameras

For questions about either location our office hours are at the North Grand Avenue Location from 12pm to 4pm Monday through Saturday.
Rental Process FAQS:
Q: Can I rent a unit directly at the 15th Street satellite location?
A: No. All rentals, deposits, and paperwork for both locations must be completed at our main office on North Grand Avenue.

Q: Is there a security deposit required for renting a unit?
A: Yes. A $20 security deposit is required for all units. This deposit is refundable when you move out, provided the unit is clean, undamaged, and completely empty.

Q: Do I need to purchase a lock from Northend Storage?
A: You may use your own lock, but we recommend using one of ours. We offer locks for a $10 deposit, which is refundable when the lock and key are returned at move-out.
Access & Security FAQS:
Q: What are the access hours for each location?
A:
North Grand Avenue (Main Location): 6AM – 11PM
15th Street (Satellite Location): 24/7 access
Office Hours: 12PM to 4PM expect Sundays

Q: Are both locations gated and secure?
A: Yes. Both facilities feature:
Gated access with pin-code entry
6-ft cyclone fencing around the perimeter
Security cameras
Well-lit grounds

Q: Is there staff available on-site?
A: Yes. A representative is available at the main location six days a week to assist you.

Q: How do I exit the North Grand location?
A: The exit gate at North Grand is triggered by a ground sensor that activates only when a vehicle passes over it.
15th Street satellite location Details FAQ
Q: What features does the 15th Street satellite location offer?
A: The satellite site includes:
Gated access with pin-code entry
24/7 availability
Security cameras
Lighting
Fenced perimeter

Q: Where do I go if I have questions or need assistance with my unit at the satellite location?
A: Please visit or contact our main office at North Grand Avenue for all inquiries, rentals, and support.

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